Refund Policy

Full refund

You are eligible for a full refund if all of the following are true:

• You request it within 7 days of enrollment
• The student has attended no more than one session
• You request it by email (see below)

Pro-rated refund

After the full-refund window and up to the program midpoint, we refund the unused portion of the fee minus a 15% administrative fee, calculated by sessions remaining.

After the midpoint

No refunds are available once half the program's sessions have run. The student is welcome to attend the remainder of the program.

Five-session packs are refundable in full within 7 days of purchase if no session has been used. After that, unused sessions are refunded at their pro-rated value minus a 15% administrative fee. Completed sessions are non-refundable.

Consultations are free. There is nothing to refund and no obligation to enroll.

If WSDC Prep cancels a program before it starts, you receive a full refund, including any fees. If we cancel individual sessions and cannot offer a make-up, we refund those sessions at their pro-rated value with no administrative fee.

Medical emergencies, family emergencies, relocation, and verified technical problems that prevent attendance are handled case by case, and we aim to be generous. Email us and explain the situation.

As an alternative to a refund, you can ask to transfer an enrollment to:

• A different program of equal or lesser value
• A later term or block, subject to availability
• A sibling or another student, with our approval

Transfer requests should reach us at least 7 days before the program starts. A 10% transfer fee may apply.

Email info@wsdcacademy.com with the parent name and email used at enrollment, the program, the enrollment date, and the reason. We respond within 5 business days; approved refunds go back to the original payment method, typically within 10 business days.